Public Offer

1. General

1.1. This document is a public offer within the meaning of Article 398(2) of the Civil Code of the Kyrgyz Republic (the “Civil Code”): the Operator’s proposal to conclude an agreement for access to the aqlex legal information system (the “Service”) on the terms below with any person who performs the actions described in Section 4.

1.2. The agreement concluded on the terms of this offer is a contract of adhesion (Article 387 of the Civil Code) and a user agreement of a digital service provider within the meaning of Article 114 of the Digital Code of the Kyrgyz Republic (the “Digital Code”). The terms are available for saving and reproduction at aqlex.ai/offer; the Operator records which version was in force at the moment of acceptance.

1.3. The Terms of Use (/terms), the Privacy Policy (/privacy) and the Refunds and Cancellation Policy (/refund) are integral parts of the agreement. In case of conflict between the documents the offer prevails; in case of conflict between the offer text and the plan information on the /pricing page, the /pricing page prevails (see clause 5.2).

1.4. The Operator and provider under the agreement is Limited Liability Company “AkylLex” (“AkLex” LLC), INN 00206202610137, address: 125 Shevchenko St., apt. 15, Leninsky District, Bishkek, Kyrgyz Republic (the “Operator”). Full details are given in Section 16.

1.5. The offer is published in the state (Kyrgyz) and official (Russian) languages; in case of discrepancy the text in the state language prevails. This English text is a translation for convenience.

2. Definitions

2.1. “Service” - the aqlex legal information system (aqlex.ai): full-text and semantic search over the legislation of the Kyrgyz Republic, reading of documents with editions and links between acts, AI answers to questions with references to primary sources, analysis of documents uploaded by the User, a document library and notifications.

2.2. “User” - a natural person with legal capacity, or a legal entity acting through an authorised representative, who has registered an account in the Service. “Consumer” - a User who is a citizen using the Service for personal needs unrelated to business; the consumer protection legislation of the Kyrgyz Republic additionally applies to them.

2.3. “Plan” - a set of access conditions (Free, Standard, Professional, Enterprise): the monthly search quota, the monthly AI credit allowance and other limits stated on the /pricing page.

2.4. “Subscription” - paid access to a paid Plan for a paid billing period (one month or one year) without automatic charging for the next period.

2.5. “AI credits” (“credits”) - the internal unit of account for the volume of the Service’s AI features (AI answers, document analysis) available to the User. Credits are either granted (under a Plan, a trial or a promo code) or purchased (credit packs). Rules are in Section 6.

2.6. “Order” - an intention, placed in the Service, to pay for a Subscription, a Plan upgrade or a credit pack at the price fixed at the moment of placing.

2.7. “Payment Provider” - the payment organisation Finik (Sistema Quickpay LLC, licensed by the National Bank of the Kyrgyz Republic) through which payments are accepted.

2.8. “Account area” - the /account and /billing sections of the Service, where the User manages the account, Subscription, Orders and credits.

3. Subject of the agreement

3.1. The Operator grants the User remote access to the Service over the Internet on the terms of the chosen Plan, and the User pays for paid Plans and credit packs in the manner set out in this offer. The relationship is governed by Chapter 33 of the Civil Code (services for a fee), Chapter 14 of the Digital Code and the consumer protection legislation of the Kyrgyz Republic.

3.2. The Service is an information system. The Operator provides information services within the meaning of Article 695 of the Civil Code; it does not provide legal assistance, is not a law practice and does not replace advice from a lawyer or advocate. AI answers and document analysis results are generated automatically by an artificial intelligence system without human review and require independent verification against primary sources (see Section 5 of the Terms of Use).

3.3. The free Plan (Free) is provided on the terms of this offer without payment; the agreement in respect of free access is concluded upon registration.

4. Conclusion of the agreement (acceptance)

4.1. The User accepts the offer by performing the following actions (Article 399(3) of the Civil Code, Article 10 of the Law “On Electronic Commerce”):

- for the free Plan - by ticking consent to the offer and the Terms of Use when registering an account;

- for a paid Plan or a credit pack - by placing an Order in the Account area and paying for it through the Payment Provider.

4.2. The agreement in respect of a paid service is concluded when the Operator receives payment confirmation from the Payment Provider. From that moment the Subscription is activated (or extended), credits are granted, and the Order is shown as “paid” in the Account area.

4.3. Before payment the User is shown the contents of the service, its price in som and its term; the Order can be changed or cancelled before confirmation. By placing an Order the User confirms having read the offer, the Refunds and Cancellation Policy and the Privacy Policy.

4.4. The agreement is concluded in written form by exchange of electronic messages (Article 176(1) and Article 395(2) of the Civil Code, Article 43 of the Digital Code). Records of registration, acceptance, Orders and payments are kept in the Operator’s information system for the term of the agreement and three years after its termination (Article 114(4) of the Digital Code).

4.5. The account is created under Section 4 of the Terms of Use; a verified phone number is required for AI features and monthly credits.

5. Plans and scope of services

5.1. As of this version the following Plans apply (prices in Kyrgyz som per month / per year):

- Free - no charge: 10 searches per calendar month, 20 AI credits per month (granted when the phone number is verified and valid until the end of the calendar month);

- Standard - 1,499 / 14,400 som: unlimited search, 250 AI credits per month;

- Professional - 3,299 / 33,600 som: unlimited search, 700 AI credits per month;

- Enterprise - 24,900 / 225,000 som: unlimited search, 6,000 AI credits per month; when credits run out AI features are not blocked and the overrun is recorded separately (clause 6.8).

5.2. The current contents and prices of Plans and credit packs are published on the /pricing page and shown in the Account area before an Order is placed; they prevail over clause 5.1. The price stated in a placed Order does not change afterwards, and later price changes do not affect an already paid period.

5.3. A fair-use limit applies to AI features on all Plans - no more than 200 AI requests per account per calendar day (Bishkek time). Document analysis is subject to the limits in Section 6 of the Terms of Use.

5.4. A yearly Subscription is paid in one payment for 12 months; credits under a yearly Subscription are granted monthly.

5.5. The User may buy credit packs on any Plan, including Free. As of this version: 200 credits - 1,199 som, 1,000 credits - 4,999 som, 4,000 credits - 18,000 som.

6. AI credits

6.1. Credits are the unit of account for the AI features prepaid by the User or provided under a Plan. Operation prices as of this version: one AI answer (including an inline hint inside a document) - 1 credit; document analysis - 6 credits plus 2 credits per page of the document; the exact price of an analysis is calculated after upload and shown to the User before any charge.

6.2. Credits are not money, electronic money (Article 2(19) of the Law of the Kyrgyz Republic “On the Payment System of the Kyrgyz Republic”), securities or a means of payment; they cannot be transferred to another person, exchanged for money or used outside the Service, except for refunds in the cases provided by the Refunds and Cancellation Policy.

6.3. Granted credits (under a Plan, a trial, or a trial promo code) are valid until the next grant date or, where there is none, until the end of the paid period or the trial. An unused balance of granted credits does not carry over: each new grant replaces the balance rather than adding to it. When a Subscription expires, the remaining granted credits are cancelled.

6.4. Purchased credits (packs, and credits credited under a promo code or by the Operator) are valid for 365 days from the date of crediting and do not depend on the Plan. After that the unused balance is cancelled; when credits are spent, the earliest purchased ones are used first.

6.5. When charging, granted credits are spent first, then purchased ones. The price of an operation is charged before it is performed; afterwards the User is shown the amount charged and the remaining balance.

6.6. If an AI answer was not produced for reasons on the Service’s side (error, no answer, or delivery of a previously cached answer), the charged credits are automatically returned to the same credit type. Interruption of the answer by the User (closing the page, connection loss) is not treated as a refund case. The price of a document analysis is refunded in full if the analysis fails through the Service’s fault.

6.7. On a Plan upgrade the User is additionally granted the difference between the monthly credit allowances of the new and the previous Plan; on renewal, or on switching from a trial to a paid Plan, the balance of granted credits is replaced by the allowance of the new period.

6.8. On the Enterprise Plan, AI features keep working at a zero balance within the limit in clause 5.3; the overrun is recorded in the charge ledger and is not charged additionally unless agreed with the Operator separately.

7. Price and payment

7.1. Settlements are made in Kyrgyz som by cashless payment through the Payment Provider (QR code or payment link; payment via bank apps and payment cards supported by the Payment Provider).

7.2. The Operator does not receive or store the User’s card or bank account details; only the amount, Order number, payment purpose and the return address to the Service are passed to the Payment Provider.

7.3. A payment link is valid for 60 minutes from placing the Order. After that an unpaid Order is cancelled; to pay, a new Order must be placed. An unpaid Order can be cancelled in the Account area at any time before payment.

7.4. If a payment for a cancelled or expired Order nevertheless arrives, it is honoured: the Order is restored and the service is provided from the moment of payment, or, at the User’s choice, the money is refunded under the Refunds and Cancellation Policy.

7.5. Placing a similar Order again within 15 minutes reuses the already created unpaid Order; the same service is never charged twice, and an erroneous repeat payment is refunded (Section 6 of the Refunds and Cancellation Policy).

7.6. For every Order the User can generate in the Account area an invoice (for an unpaid Order) and a receipt (for a paid one). These documents are not a tax invoice (ESF) and not a cash-register receipt within the meaning of Article 128 of the Tax Code of the Kyrgyz Republic.

7.7. Prices are stated without VAT: the Operator applies the simplified tax regime based on the single tax and is not a VAT payer.

7.8. The User’s payment obligation is deemed performed when the Payment Provider confirms the payment. Bank and payment-system fees charged to the User are not included in the price.

8. Subscription term, renewal and grace period

8.1. A Subscription runs for the paid billing period - one month or one year from activation (on renewal - from the end date of the previous period, so early renewal does not shorten the paid term).

8.2. Automatic renewal and automatic charging are not used: the Operator does not store the User’s payment details and does not initiate repeat payments. The User renews the Subscription by placing and paying a new Order.

8.3. 7, 3 and 1 day before the end of the paid period the Operator sends a renewal reminder via Telegram if the User has linked the notification channel and has not turned reminders off; the end date of the paid period is always shown in the Account area.

8.4. If the Subscription is not renewed by the end of the paid period, a grace period of 7 calendar days applies, during which access under the Plan continues and the User may pay for renewal. Granted credits are treated as exhausted at the end of the paid period and are restored on renewal in the amount of the new period (clause 6.7).

8.5. If the grace period ends without payment, the Subscription terminates, the account is switched to the Free Plan and the remaining granted credits are cancelled; purchased credits are kept until they expire (clause 6.4). No grace period applies to a trial or to a Subscription whose cancellation the User has requested (Section 11).

8.6. The User may pay for renewal at any time before the grace period ends; the paid period starts from the end date of the previous one.

9. Plan changes

9.1. An upgrade takes effect immediately after payment: a new billing period starts and the unused part of the current period is credited against the price. The credit is proportional to the remaining days: the price of the paid period multiplied by the share of remaining days, capped at the price of the new Plan; the amount payable is the difference between the new Plan’s price and the credit. No credit is given during the grace period.

9.2. If the amount payable for an upgrade is below 100 som, the upgrade is applied without payment; such an Order is marked “no charge” and no payment document is issued for it.

9.3. A downgrade is scheduled: it takes effect when the next period is paid at the new Plan, and until then the current Plan’s conditions remain. A scheduled downgrade can be cancelled before it takes effect.

9.4. A promo-code discount on an upgrade is applied to the amount payable after the credit for the unused part of the period.

10. Trial period and promo codes

10.1. A User with a verified phone number, no active Subscription and no previous trial is granted, once, free trial access to the Professional Plan for 14 days with 150 credits. Trial credits are valid until the trial ends; no monthly grants are made during the trial.

10.2. A reminder is sent 2 days before the trial ends. When the trial ends, access switches to the Free Plan without a grace period unless the User has paid for a Subscription. Paying for a Subscription during the trial ends the trial and starts a full paid period.

10.3. Promo codes may give a discount on an Order (percentage or fixed amount - applied when placing the Order), credit purchased credits, grant trial access to a Plan, or a free paid period. The conditions of a particular code (validity, number of activations) are stated when it is issued. At most one promo code applies to one Order; each code can be activated once per User. Trial access under a promo code does not forfeit the right to the trial under clause 10.1.

10.4. Promo codes and the credits and periods granted under them are not exchangeable for money and are non-refundable.

11. Cancellation and refunds

11.1. The User may withdraw from the agreement at any time (Article 699 of the Civil Code, Article 41 of the Law “On Consumer Protection”, Article 116(4) of the Digital Code). A Subscription is cancelled in the Account area: access under the Plan continues until the end of the paid period, after which the account switches to the Free Plan without a grace period. The cancellation can be reverted before the period ends.

11.2. The procedure and deadlines for refunds for the unused part of a Subscription, for unused purchased credits, for erroneous and duplicate payments, and the procedure for filing a request are set out in the Refunds and Cancellation Policy (/refund), which is an integral part of this agreement.

12. Rights and obligations of the parties

12.1. The Operator undertakes to provide access to the Service according to the paid Plan, to keep the Service operational subject to Section 11 of the Terms of Use, to provide free support on the operation of the Service and to process personal data in accordance with the Privacy Policy.

12.2. The User undertakes to comply with the Terms of Use, to provide accurate information at registration and payment, not to share the account with third parties, and to verify AI answers and document analysis results against primary sources before using them.

12.3. The Operator may suspend or restrict access to the Service if the User breaches the Terms of Use, in the manner set out in Section 12 of the Terms of Use. Refunds in that case follow the Refunds and Cancellation Policy.

13. Liability

13.1. The parties are liable under the legislation of the Kyrgyz Republic and this agreement. Nothing in this offer limits the rights granted to Consumers by the consumer protection legislation of the Kyrgyz Republic and the Digital Code; terms that infringe such rights do not apply (Article 15 of the Law “On Consumer Protection”).

13.2. The Service provides legal information and automatically generated materials for the User’s own verification. The Operator is not liable for decisions the User makes on the basis of search results, AI answers or document analysis without checking them against primary sources, nor for the incompleteness or outdatedness of particular texts of acts whose unofficial status the Terms of Use expressly state.

13.3. The Operator’s liability for improper provision of services is limited to the price of the service for the billing period in which the breach occurred (Article 120(3) of the Digital Code, Article 698 of the Civil Code), except for intentional breach (Article 356(4) of the Civil Code), harm to life or health, and other cases where the law does not allow limiting liability.

13.4. If the Service is unavailable for reasons within the Operator’s control for more than 24 consecutive hours, the term of the paid Subscription is extended by the downtime; this term applies instead of the penalty set by Article 120(2) of the Digital Code. [TODO(legal): confirm.] Announced maintenance and force majeure are not treated as unavailability.

13.5. The Operator is not liable for unavailability caused by third parties (connectivity and hosting providers, the Payment Provider, AI model providers), or for losses caused by the User losing control of the account through no fault of the Operator.

14. Changes to the offer

14.1. The Operator may change the terms of the offer. A new version is published at aqlex.ai/offer with its date; previous versions are provided on request.

14.2. Of changes that worsen the User’s position or materially change the scope of services, the Operator gives at least one month’s notice before they take effect - in the Account area and, where a channel is linked, via Telegram (Article 114(5) of the Digital Code). A User who disagrees may withdraw from the agreement before the changes take effect, with a refund for the unused part of the period under the Refunds and Cancellation Policy. Continued use of the Service after the changes take effect constitutes acceptance of the new version.

14.3. Changes to prices and Plan contents do not affect an already paid period and apply to Orders placed after the new prices are published on the /pricing page.

14.4. Changes that do not worsen the User’s position (new features, correction of technical inaccuracies, alignment with the law) take effect on publication.

15. Claims and dispute resolution

15.1. The agreement is governed by the law of the Kyrgyz Republic.

15.2. Claims are sent to the address in Section 16 stating the account (e-mail or phone), the Order number and the substance of the claim. The Operator considers a claim and replies within 10 calendar days of receipt; reports of technical faults are handled within 5 working days (Article 119 of the Digital Code). The claims procedure is mandatory for the parties, except where the law entitles a Consumer to go to court directly.

15.3. Disputes not settled through claims are resolved by the court at the Operator’s location; a Consumer may sue at their place of residence or at the place of conclusion or performance of the agreement (Article 31(7) of the Civil Procedure Code of the Kyrgyz Republic) and is exempt from state duty on consumer protection claims (Article 16(4) of the Law “On Consumer Protection”).

15.4. The User may also complain to the competent state body: on consumer protection - the Antimonopoly Regulation Service under the Ministry of Economy and Commerce of the Kyrgyz Republic; on personal data - the State Agency for Personal Data Protection under the Cabinet of Ministers of the Kyrgyz Republic.

16. Operator’s details

16.1. Full name: Limited Liability Company “AkylLex” (registered Russian name: Общество с ограниченной ответственностью «АкылЛекс»); short name: “AkLex” LLC (ОсОО «АкЛекс»).

16.2. INN: 00206202610137; OKPO: 34976345; registration number: 329598-3301-ООО; date of state registration: 2 June 2026.

16.3. Head of the company: Сатывалдиев Нурдөөлөт Женишбекович.

16.4. Legal address: 125 Shevchenko St., apt. 15, Leninsky District, Bishkek, Kyrgyz Republic. Claims are sent by e-mail: help@aqlex.ai.

16.5. Contacts: e-mail help@aqlex.ai. Service address: aqlex.ai.

16.6. Bank details: settlement account 1033220002760475 with the “MBANK PLAZA” branch of MBANK OJSC (Филиал «МБАНК ПЛАЗА» ОАО «МБАНК»), 127 Chuy Ave., Bishkek; BIC 103032.